Westfield Labs Help Centre

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Customer success

Dedicated onboarding and a named contact for every paid plan.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

Cost controls

Budgets, alerts and per-team chargeback reports baked in.

Frequently asked questions

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.